Free shipping for orders $59+
FAQs
QUESTIONS BEFORE YOU PLACE YOUR ORDER
How much does shipping cost?
The shipping cost may vary depending on the shipment location and the store's policy, such as the number of products purchased. You may get your exact shipping expenses by adding products to your cart, proceeding to checkout, and inputting your mailing address. The shipping cost will be updated immediately and displayed in your final cost.
Where do we deliver?
Can the order be delivered to multiple addresses?
Do you offer delivery to PO boxes or Military APO/ FPO addresses?
Is express shipping available?
Can I apply a promotion code after my purchase is complete?
How do i use a promo code on checkout?
Can I use 2 promo codes at the same time?
Can I place an order over the phone?
What type of payments do you accept?
QUESTIONS ABOUT ORDER STATUS AND DELIVERY
How can I track my package?
You can find tracking information in your order confirmation or shipping confirmation sent to your email. If an order includes multiple items, each may have separate delivery dates and tracking information.
What should I do if my tracking number doesn't work?
What should I do if a package is missing?
How long do refunds and replacements take?
When there are unknown charges, what should I do?
MODIFYING OR CHANGING AN ORDER
How can I edit/cancel my order?
You can modify some of the order's details within 06 hours of placing it by getting in touch with us using our Contact Form. After that, your purchase will be put into production right away and won't be able to be changed or canceled.
Is there a cancellation fee available?
How can I exchange my items?
PAYMENT
When will my card be charged?
As soon as your order has been successfully placed.
Why my payment isn't accepted?
OTHER
What if I find something suspicious regarding my purchase?
We take efforts at fraud, scamming, phishing, and spoofing seriously. Please get in touch with our customer support team right once if you receive any correspondence that you suspect may not be from our store.
How secure is my personal information?
What is the process for quality assurance?
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HALLOWEEN MERCH.
UNITED STATES OFFICE:
Address:
- 417 Church Street #45, Galveston, TX 77550, United States.
- 24-26 Arcadia Avenue Dephna House #105 London Greater London N3 2JU UNITED KINGDOM.
Email us: contact.halloweenmerch@gmail.com
Office Hours: Mon-Fri, 9am-6pm Eastern time